American Support's CEO & President, Matt Zemon will address the 2012 TM Forum Management World conference attendees later this week. Zemon along with Anand Gonuguntla, CEO at Centina Systems, will detail how MSOs can leverage next generation service assurance to improve the customer experience and network performance on May 23 in Dublin, Ireland.
Roughly 3,500 tele-management and network management professionals from 700 companies and 80 counties will gather to share ideas and learn how to make the most of the 'Connected Life'.
The conference particular focus will be drawn on the cable industry, with Zemon and Gonuguntla discussing the:
Changing landscape and drivers for Multiple System Operators (MSOs).
Effective Service Assurance in a Managed Service Provider (MSP) Environment.
Service Assurance Goals and Challenges for American Support's customers.
Existing solutions, changing needs and Next Generation Service Assurance.
Focus on Customer Experience, Time-to-market and the need to Reduce OpEx to more effectively compete.
Service Assurance Best Practices for MSOs
The session is scheduled for Wednesday, May 23 at 2:30PM -3:00PM in the Liffey Meeting Room at the Convention Centre Dublin, Spencer Dock, North Wall Quay, Dublin 1, Ireland.
Details about The TM Forum are available at http://www.tmforum.org/ManagementWorld2012/
About American Support
American Support is the only provider of complete back-office services to the telecommunications industry in the USA and is proud to be creating jobs here at home.
For 22 years, clients have trusted American Support to connect with their customers. Today American Support has more than 550 employees in nearly 30 states. Day in and day out American Support focuses on quality and knows that when it comes to customer retention and growth; every contact counts. The web-based customer contact platform, used by American Support, handles over 70 million interactions per year, while delivering unparalleled scalability and security.
About the TM Forum
TM Forum is a global, non-profit industry association focused on enabling service provider agility and innovation. As an established thought-leader in service creation, management and delivery, the Forum serves as a unifying force across industries, enabling more than 900 member companies to solve critical business issues through access to a wealth of knowledge, intellectual capital and standards. The Forum provides a unique, fair and safe environment for the entire value-chain to collaborate and overcome the barriers to a vibrant, open digital economy, helping member companies of all sizes gain a competitive edge by enabling efficiency and agility in their IT and operations.
Read the full story at http://www.prweb.com/releases/2012/5/prweb9529563.htm
|08:32 PM||Leica Geosystems Rugby 810: Simple, Rugged, Smart|
|08:32 PM||Gorilla Group Ranks Number 29 at the 2013 Inner City 100 Awards|
|08:32 PM||How to Turn Your Company into a Lean, Green Machine|
|08:31 PM||Philadelphia Insurance Companies Donates $50,000 to Help Tornado Victims|
|08:11 PM||Kindle Fire HD 8.9 Top Reason to Buy - Checkreviewsfirst.com Provide the Details|
|08:04 PM||Tickets for Justin Bieber Believe Tour 2013 on Sale Now at Doremitickets.com|
|08:03 PM||Graphcom, Inc. Achieves G7 Process Control Master Designation|
|08:03 PM||Online Sales Training Program by Rapid Learning Institute is a Hit With Sales Professionals|
|08:02 PM||MSN Names Lake Oconee Georgia Top 10 Gorgeous Lake in the US|
|08:02 PM||Primary Research Group has published Library Use of the Mega Internet Sites, 2013 Edition, ISBN 978-157440-241-4|
|08:01 PM||WorldofWatches.com Announces 96-Hour Memorial Day Watch Event|
|08:01 PM||Amy's Baking Co. Reveals Business Lessons, Robinson & Associates Announced Today As It Released A New Hospitality Training Tool|
|07:56 PM||Pearson Supports Advanced Placement* Summer Institute Training for Teachers|
|07:52 PM||Susquehanna Health Offers Safe Sitter Course for Tweens and Teens|
|07:52 PM||New Campaign to Help Parents Talk to Younger Children About the Dangers of Underage Drinking|
|07:22 PM||Children's Hospital Colorado Receives Grant to Help Kids with Cancer|
|07:22 PM||Rottenstein Law Group LLP Now Accepting Tylenol Cases, Announces New Tylenol Lawsuit Information Center|
|07:22 PM||Nano-Engineered Applications, Inc. (NEA) Signs Multi-Year Agreement to Develop New Nano-Sensor for the Detection of Pesticides, Pathogens and Potency in Plants|
|07:10 PM||Bring Sean Home Foundation Announces 2013 Grants|
|07:07 PM||First Indie Artist Surpasses One Billion YouTube Channel Views|
|07:06 PM||Pentair Acquires All Rights to AquaOptima "Eco" Products|
|07:06 PM||State and Federal Poster, Inc. Release New Posters Regarding Human Trafficking, Which is Now Required by Law to be Posted in Certain Businesses|
|07:05 PM||EnvirOasis Lighting Announces Energy Star and Design Lights Consortium LED Products|
|07:05 PM||ParcelBound Adds New Features to Website|
|07:04 PM||Noelle Hernandez Joins the Exclusive Haute Design Network|
|07:04 PM||Accuride Announces Guy Bucasas to Serve as Emcee for BSRA National Championship Belt Sander Races|
|07:04 PM||Battery Giant Expands Chicagoland Presence With New Franchise Battery Store in Orland Park|
|07:03 PM||Event Co-Chairs Luke Weil, Louise Tabbiner and John Forte Announce More Than $100,000 Raised at Fortune Society's Third Annual Spring Soiree|
|07:03 PM||Carsforsale.com Announces Launch of CFS Android Dealer App 2.0 Update Available in Google Play Store|
|07:02 PM||Explore Tibet Announces Cultural and Spiritual Trips to Tibet|
|More Press Releases From PRWeb|