Fleet Appliance Repair Suffolk County Technician Goes the Extra Mile to Please a Customer
(EMAILWIRE.COM, May 30, 2012 ) Suffolk County, NY One area resident learned what being a Certified Service Manager means to the customer. Appliance Repair technician, Bob Dougherty is among a select group of home service providers in the United States to be recognized as a certified service manager.
Bob Dougherty passed an intense exam measuring his skills in consumer relations, management techniques and his ability to manage employees through guidance and direction. The certified service manager rating is the highest available level of recognition for managerial expertise given by the independent service industry.
Diagnosing and repairing todays more sophisticated home appliances requires special skills and ongoing training to remain on the cutting-edge with the latest advances in technology. Bob Dougherty, owner of Fleet Appliance Repair (http://www.fleetappliance.com) has gone the extra mile to maintain the high level excellence necessary to become a certified service manager. He is proud of his skills and he receives the recognition he deserves from area residents and the appliance repair industry. Here is a testimonial from a recent customer:
I want to thank you for our assistance in repairing our washer and dryer which is in use on a daily basis. The Fleet service technician that you sent quickly diagnosed our problem and also took care of a factory recall on the washer. This technician was very professional and was an excellent representative for GE service. It is heart warming to know that a large company like Fleet could take the time and effort to assist us in our time of need.
Certification is strictly voluntary and only those who possess extraordinary skills in the field of service management will attempt the rigorous testing procedure. Bob Dougherty believes this certification ensures his customers that they will receive honest and reliable appliance repair service.
About Fleet Appliance:
Bob Dougherty operates Fleet Appliance Corp, a member of AHASC with over 22 years in business. Their factory trained technicians provide appliance repair services on most major brands and they are licensed by Suffolk consumer Affairs. The appliance service technician will do a thorough inspection and recommend the best course of action for their customer. Fleet Appliance Repair uses only factory specified parts and fully guarantees their work.